Hospitality Operational Analysis - BHH4017

Assessment 1: Other

Activities providing opportunities for formative assessment will generally be integrated into the teaching and learning process and apply to all components of summative assessment.  The nature of the formative assessment tasks used will be at the discretion of the tutor, to include for example, workshop exercises, quizzes, group discussions. 

Other

Assessment 1: Portfolio

Portfolio (6 units) 
3000 words individual portfolio - case study
Students will investigate a real life food and beverage operation and identify a range of issues relating to quality, productivity and both consumer as well as operational demands. This will then lead to the use of a variety of analytical tools and conceptual models to facilitate the application of a variety of possible solutions to those problems.

Portfolio

This module aims to develop the student’s analytical skills when faced with performance management of the hospitality industry across the strands. Emphasis will be placed on extending the process of operational management to include operational strategy. The implementation and development of management in a variety of hospitality models and the analytical and conceptual tools available to improve and increase revenues, performance and productivity will be a key aspect.  Expansion of hospitality and service sector businesses in a variety of settings will also be examined with contemporary evidence to underpin findings.

Huddersfield Business School

<a href="https://library.hud.ac.uk/readinglists/BHH4017">https://library.hud.ac.uk/readinglists/BHH4017</a>

BHH4017 - Hospitality Operational Analysis

Hospitality Operational Analysis

Develop in depth knowledge of the tools available to efficiently monitor a range of hospitality operations.

Identify and locate a range of information required to make positive changes to the operational systems.

Analyse a hospitality operation and suggest solutions to problems within the business.

Discuss productivity as a measure of increased production and competitiveness.

Apply concepts of performance management recognizing and conceding the possible implications for companies.

Consider methods of increasing operational performance.

Use management information systems to inform the improvement process.

Understand the factors which impact on company/ unit productivity.