Accommodation Operations - BFI1033

Assessment 1: Other

A range of formative devices typically in-class tests, formative feedback on summative assessments, quizzes etc., will be used by tutors to aid learning.

Other 

Assessment 1: Written Assignment

Role Play based Report

Assessment 2: Exam

Written Examination 

This module will provide training of basic skills, which are required in the housekeeping department of hotels for success in today’s highly competitive economic environment.  It will cover different areas maintained by housekeeping including guest rooms and public areas. Students will gain an overall understanding of the housekeeping operations in hotels.
This module will also cover the safety &amp; security aspects of hotel operations. Module activities will include field visits, presentations, live demonstrations as well as experiential work

Huddersfield Business School

https://library.hud.ac.uk/readinglists/BFI1033
Appendix 1 – Indicative Reading (Latest Editions)
<ul>
<li>Andrew, S. (2002), Hotel housekeeping: a training manual (2nd). New Delhi: Tata McGraw-Hill.</li>
<li>Andrews, S. 2005), Textbook of hotel housekeeping management &amp; operations. (4th). New Delhi: Tata McGraw-Hill.</li>
<li>Branson, J.C., &amp; Lennox, M. (1998), Hotel, Hostel &amp; Hospital Housekeeping. (4th). Hodder &amp; Stoughton with Elbs.</li>
<li>Palmer, M.E. 3rd) Guide to hotel housekeeping. West Virginia: The Tribune Printing.</li>
<li>Raghubalan, S., &amp; Raghubalan, G. Hotel housekeeping operations &amp; management. 2nd) U.K.: Oxford Higher Education.</li>
<li>Singh, M., &amp; George, J.B. Housekeeping operations, design and management. (4th). Mumbai: Jaico Publishing House.</li>
<li>Singh, M., &amp; George, J.B. Housekeeping operations, design and management. 2nd) Mumbai: Jaico Publishing House.</li>
</ul>
Indicative Journals
<ul>
<li>Housekeeping management in the contemporary hotel industry</li>
<li>Professional management of housekeeping operations</li>
</ul>
Indicative Website
<ul>
<li>abouthousekeeping.com</li>
<li>diversy.com</li>
<li>fhrai.com/benchmark/Housekeeping.asp</li>
<li>hotel-online.com</li>
<li>hospitality-industry.com</li>
<li>ijrcm.org.in</li>
<li>indianresearchjournals.com</li>
</ul>

BFI1033 - Accommodation Operations

Accommodation Operations

A review of current trends in inventory management with reference to linen, guest supplies and laundry operations. 

Demonstrate operational procedures and standards to achieve quality, cost and consistency benchmarks.

Demonstrate safety & security processes to optimize stakeholders experience through preventive systems.

An appreciation of current trends to maintain appropriate standards of aesthetics, hygiene and housekeeping.

An appreciation of classical and contemporary underpinnings of accommodation operations and practices.

Demonstrate the application of cleaning agents & equipment on relevant surfaces in appropriate conditions.