Quality Systems and Measurement

Please note

This document only provides information for the academic year selected and does not form part of the student contract

School:

School of Computing and Engineering

Credit Rating:

Level (including FHEQ):

M (FHEQ Level 7)

Graded or Non Graded:

Graded

Version Valid From:

2022-09-01

Module Leader:

Xianzhi Zhang

Version Number

2022.01

Learning Methods

Tutorial and Project Supervision

Lecture

Practical Classes and Demonstrations

Guided Independent Study

Synopsis

This module will build upon your previously acquired understanding of Operations Management, Quality Assurance and Control, together with the statistical techniques employed in probability theory. During the course of this module, you will develop further expertise necessary to implement and operate Quality Systems, Maintenance Regimes and Reliability Trials and support New Product Introductions. You will explore the role of Quality Systems in the introduction of New Products. You will also learn about the importance of ensuring that products are problem-free in their early life to become established on the market.

Learning Strategy

In this module the learners will engage in a blend of delivery methods facilitating both individual and collaborative aspects of learning to achieve the specified learning outcomes. In particular, this will require the learner to engage with the VLE content, including extensive pre-recorded teaching and support materials, where the learning is facilitated by the tutor-led two-way asynchronous discussion board. To focus the guided learning process, the tutor will set weekly quizzes/assignments (SAIL). These two elements will culminate in face-to-face sessions which will reinforce the learning by clarifying the content through student-led questions/answers interaction. These sessions are followed up by tutorials to illustrate the module content and enable practice in more depth. There will be a focus on practical ability to use concepts, techniques and software developed through lab based sessions. The assessment specifications will be introduced early in the module and will provide focus/motivation for discussion and practical work. Practical computer labs will give experience of relevant software and allow the application and development of learning. Practical laboratories will give small groups the opportunity to develop practical techniques and relate subsequent analysis directly to their theoretical knowledge. Students with disability will be accommodated by close adherence to the University of Huddersfield guidelines which inter alia include: (i) pre-recorded materials with captions of suitable size, (ii) Power Point slides following the appropriate font size and colour contrast, (iii) early availability of all materials on VLE – typically at least two weeks in advance.

Outline Syllabus

Introduction:
Definitions of Quality and Reliability (products and service) and Total Quality Management.
Quality Systems Standards:
ISO 9000, requirements, implementation, auditing and maintenance.
Quality Tools and Statistical Techniques:
Sampling, Statistical Process Control - machine and process capability, control charting and application of automated and computer aided techniques. Ishikawa, Pareto, etc.
Quality Costing:
Quality costs and potential savings, Price of Conformance and Non-Conformance, contributing factors and failures.
Team Working:
Team approach to problem solving and quality improvement. Organisation for Quality Improvement Teams, Quality Circles, Steering Committees, etc. Employee Involvement and Participative Management.
Management of change:
Integration of TQM into business strategy.
The concepts involved in conceiving, developing and introducing New Products, and the importance of Quality support in the early life of a product.
Emphasis will be placed on the importance of responding to ‘weak signals’ from the field.
Maintenance:
Maintenance planning and technique selection; including Scheduled and Condition based techniques. Practical methods, e.g. vibration, thermal, lubricant and process analysis. Plant and maintenance economics.
Reliability:
Design and manufacture for reliability, FMECA. Measures of reliability and their use in design, maintenance and warranty costing.

Learning Outcomes

On successful completion of this module students will

Gain systematic understanding of Total Quality Management and a comprehensive understanding of how to analyse plant so that appropriate maintenance systems can be employed.

Have a critical awareness of how an understanding of reliability measures and techniques can influence design, manufacture and maintenance.

Systematically implement aspects of TQM, including tools, systems and team working.

Critically analyse and select maintenance systems for various conditions of operation and use some of the technical equipment associated with Condition Based Maintenance.

Systematically undertake reliability trials and interpret the results effectively.

Formative Assessment

Assessment 1: Other

Assessment 2: Other

Assessment 3: Other

Assessment 4: Focused classwork observations

Summative Assessment

Assessment 1: Written Assignment

Description:Taught material will contribute an element every week to the SAIL programme (Score As I Learn) submitted via the VLE platform. 11 x 15 minutes weekly assignments (quizzes). Each assignment (quiz) will be worth 3%. Taking the best 8 out of 11 scores.

Assessment Weight:24

Assessment Length:10 Hours (Typical Effort)

Module Learning Outcomes:MLO1, MLO2

Individual or Group:Individual

Final Assessment Component:No

Marked Anonymously:Yes

Eligible for Tutor Reassessment:No

Assessment 2: Written Assignment

Assessment 3: In-Class Test

Assessment Criteria

Task 1The accuracy with which learning is demonstrated.Task 2Results of an in-class test based on the requirements of ISO9001 internal auditing requirements. Laboratory reports which evaluate the techniques used in Condition Based Maintenance. A formal report evaluating sample reliability trial data.Task 3Students has sufficient knowledge and understanding of the subject … For more content click the Read More button below.

Task 1
The accuracy with which learning is demonstrated.
Task 2
Results of an in-class test based on the requirements of ISO9001 internal auditing requirements. Laboratory reports which evaluate the techniques used in Condition Based Maintenance. A formal report evaluating sample reliability trial data.
Task 3
Students has sufficient knowledge and understanding of the subject and an ability to apply Quality, Reliability and Maintenance tools and techniques.

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