Lecturer

Professional Manager Apprenticeship - Heath and Social Care - UH-000784

The University’s policy for Admissions is outlined in Section D of the Regulations for Awards Handbook (http://www.hud.ac.uk/registry/regulationsandpolicies/awards/).  The candidates must meet the following criteria for admission to the Professional Manager apprenticeship:
<ul>
<li>Learners must hold English and Mathematics at level 2 or equivalent or learners must agree to complete their English and Mathematics at level 2 during their on-programme learning – international equivalency will be confirmed through the UK ENIC system.</li>
<li>The employer must confirm that the learner is in an appropriate role, and working at a sufficient level, to enable them to develop and demonstrate the knowledge, skills and behaviours specified within the standard.</li>
</ul>
The University provides opportunities for the accreditation of prior learning (APL) as stated in Section 3 of the Regulations for Awards. Learners will be assessed on an individual basis through the Initial Needs Assessment and any applicable prior learning will be accounted for, evidenced and deducted from cost as funding cannot be used to pay for training for skills, knowledge and behaviours already attained by the apprentice.

University awards are regulated by the Regulations for Awards on the University website.
Quick links to the Regulations for Taught Students, procedures and forms can be accessed on the University website.
The CAB model presented in Appendix 6 has been approved as an exemption from standard regulations.
The four modules that make up this programme will be ungraded, and the final award Certificate of Higher Education in Management (Professional Manager Apprenticeship) will be unclassified, which has been approved as an exemption from standard regulations.

UH-000784 - Professional Manager Apprenticeship - Heath and Social Care

Foundation Core

Foundation Level

End Point Assessment Compulsory

End Point Assessment

Structure

Certificate of Higher Education

Understand approaches to risk management.

Understand how to initiate and manage change by identifying barriers and know how to overcome them.

Cultivate and maintain collaborative relationships with internal and external stakeholders to influence key decision makers.

Know how to set up and manage a project using relevant tools and techniques and understand process management.

Know how to manage conflict at all levels.

Able to undertake critical analysis and evaluation to support decision making.

Identify professionally relevant development opportunities.

	Understand business finance: how to manage budgets, and financial forecasting.

Understand approaches to partner, stakeholder and supplier relationship management including negotiation, influencing, and effective networking.

Demonstrate commercial awareness, and able to identify and shape new opportunities.

Able to input into strategic planning and create plans in line with organisational objectives.

Able to monitor budgets and provide reports and consider financial implications of decisions and adjust approach/recommendations accordingly.

Conduct research into business and management issues that requires familiarity with a range of business data, research sources and appropriate methodologies.

Understand organisational cultures and diversity and their impact on leading and managing change.

Monitor progress and identify risk and their mitigation.

Understand data security and management, and the effective use of technology in an organisation.

Know how to manage multiple teams and develop high performing teams.

Understand interpersonal skills and different forms of communication and techniques (verbal, written, non-verbal, digital) and how to apply them appropriately.

Creation and delivery of operational plans, including setting KPIs, monitoring performance against plans.

Use of specialist advice and support to deliver against plans.

Plan, organise and manage resources to deliver required outcomes.

Understand different learning and behaviour styles.

Understand organisational values and ethics and their impact on decision making.

Know how to motivate and improve performance, supporting people using coaching and mentoring approaches.

Support, manage and communicate change by identifying barriers and overcoming them.

Understand time management techniques and tools, and how to prioritise activities and the use of different approaches to planning, including managing multiple tasks.

Able to communicate effectively (verbal, non-verbal, written, digital) and be flexible in communication style.

Knowledge of management systems, processes, and contingency planning

Support development through coaching and mentoring and enable and support high performance working.

Able to chair meetings and present using a range of media.

Producing reports, providing management information based on the collation, analysis and interpretation of data.

Able to use relevant project management tools.

Able to communicate organisational vision and goals and how these apply to teams.

Understand business development tools (e.g., SWOT), and approaches to continuous improvement.

Use of time management and prioritisation techniques.

Use of effective problem-solving techniques.

Able to reflect on own performance, working style and its impact on others.

Understand performance management techniques, talent management models and how to recruit and develop people.

Develop, build, and motivate teams by identifying their strengths and enabling development within the workplace.

Able to build trust and use effective negotiation and influencing skills and manage conflict

Understand different leadership styles, how to lead multiple and remote teams and manage team leaders.

Understand operational business planning techniques, including how to manage resources, development of sales and marketing plans, setting targets and monitoring performance.

Able to support the management of change within the organisation.

Demonstrate self-awareness and self-management competences.

Able to delegate and enable delivery though others.

Professionalism

- Sets an example and is fair, consistent, and impartial.
- Open and honest.
- Operates within organisational values.

Understand own impact and emotional intelligence.

Inclusive

- Open, approachable, authentic, and able to build trust with others.
- Seeks the views of others and values diversity.

Agile

- Flexible to the needs of the organisation.
- Is creative, innovative and enterprising when seeking solutions to business needs.
- Positive and adaptable, responding well to feedback and need for change.
- Open to new ways of working.

Able to identify and share good practice and work collaboratively with others both inside and outside of the organisation.

Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs.

Takes Responsibility

- Drive to achieve in all aspects of work.
- Demonstrates resilience and accountability.
- Determination when managing difficult situations.
- Seeks new opportunities.

Use of active listening, and able to challenge and give constructive feedback.

Able to create a personal development plan.

Knowledge of collaborative working techniques to enable delivery through others and how to share best practice.

Understand problem solving and decision-making techniques, including data analysis.

Quality assurance procedures at a school level include course and module evaluation, questionnaires, regular learner panels and learner representation on committees. Full details of the methods for evaluating and improving the quality and standards of learning and teaching can be found in the University of Huddersfield’s Quality Assurance Procedures for Taught Courses handbook.  This can be viewed online at http://www.hud.ac.uk/registry/regulationsandpolicies/qa/

UH-000784

Public funds are used to fund apprenticeships and as such this course will be regulated by the Education and Skills Funding Agency to ensure appropriate management of funds and standards of education:
<a href="https://www.gov.uk/government/organisations/education-and-skills-funding-agency/about">https://www.gov.uk/government/organisations/education-and-skills-funding-agency/about</a>
Full details of the methods for evaluating and improving the quality and standards of learning and teaching can be found in the University of Huddersfield’s Quality Assurance Procedures for Taught Courses handbook.  This can be viewed online at http://www.hud.ac.uk/registry/regulationsandpolicies/qa/
Further information about the University of Huddersfield can be found on the website: www.hud.ac.uk

Course Leader
The course leaders are responsible for the entire quality assurance arrangements for the Professional Manager apprenticeship.
HBS’s Learning Innovation and Development Centre (LIDC) provides support for learning.
Work-based Support
Learners on an apprenticeship are in employment and sponsored by their organisations to attend the course. Employers must provide learners with the following:
<ul>
<li>Work-based mentor who will be trained by the course team to ensure they meet the support needs of the learner.</li>
<li>Regular performance reviews in relation to the apprenticeship and their work-based learning.</li>
<li>Off –the-job learning (6 hours per week over the course of the apprenticeship) must take place during employed time but is learning outside of the normal day-to-day work role that leads towards the achievement of the apprenticeship.</li>
<li>Typical activities might include:</li>
</ul>
o             Workplace training that is not part of the learner’s normal working duties;
o             Seminars, role playing, simulations, accessing and working through VLE materials;
o             ‘Practical’ training such as shadowing, mentoring, industry visits;
o             Learning support and time spent writing assessments/ assignments.
In addition to the support outlined above learners will be registered as members of the Chartered Management Institute and will have access to both their digital and non-digital resources to support their personal and professional development. 
In compliance with the Equality Act (2010) reasonable adjustments will be made to accommodate individual needs based on a learner’s assessment with the University Disabilities Office.